When will an order be ready? 

Warehoused stock will be ready to ship within three business days of receiving an order; often sooner. 

For special and project orders the lead time will depend on manufacturing schedules and shipping schedules.  Typical lead times for standard product lines are 9 to 12 weeks of receipt of order.

Contact Sourcecorp who will be able to provide stock availability and specific delivery information. 

How long will it take to receive a Fibo order? 

That depends on the delivery address.  Fibo is new to Australia and while a distribution channel is being established all stock is warehoused in Melbourne.  Delivery within Melbourne metro area will be within three business days, elsewhere in Victoria delivery will take up to five business days. 

Contact Sourcecorp to discuss delivery to areas outside of Victoria. 

Can FIBO products be collected? 

Yes, panels can be collected from Sourcecorp.  You will need either a van, a large station wagon, a ute or a trailer.  It is important that panels are fully supported and not overhanging.  You will also need something to secure the load and if exposed to extreme sunlight or wet weather conditions the panels need to be covered during transit. 

Some clients have collected panels on roof racks, which can be OK for short journeys.  However, it is not advised to use roof racks for longer trips, particularly if travelling at speed.